1) Acknowledge the Cardinal Care Enrollment Policy (for ALL Students) and
2) Submit a Request to Waive Cardinal Care Coverage (for Students Who Wish to Waive)
- Log into Axess (axess.stanford.edu).
- Find the Mandatory Health Insurance ‘To Do’ Item.
- Read and Acknowledge your understanding of the Cardinal Care Enrollment Policy.
- If you wish to Waive Cardinal Care Coverage, follow the prompts to submit your request.
What To Expect after Requesting a Waiver
If you have decided to request a waiver from enrollment in Cardinal Care coverage, once you’ve acknowledged the Cardinal Care Enrollment Policy and provided proof of your alternative health insurance information, the system will perform a check to make sure the insurance is active and meets the university’s criteria.
This process may take 7-10 business days. If your alternative health insurance plan meets the defined requirements, you will be UN-enrolled from Cardinal Care for the 2023–2024 plan year. Charges on your Axess account will be waived approximately 10 days after the process is complete (Be sure to check! This is the best way to confirm that a successful waiver has occurred.)
If your plan doesn’t meet the university’s waiver requirements, you will be notified via email. If there is still time, you will have the choice to secure an alternative plan that meets the university’s requirements. Otherwise, you will remain enrolled in Cardinal Care.
Waiver Review Timeline:
- After a waiver request has been submitted, it will be in “pending” status while it is reviewed.
- The review process can take 7-10 business days.
- Please respond promptly to any requests for additional information so the review process can be completed within the expected timeline.
- You will be notified by email with the results of your waiver request. If your waiver request is approved, please allow up to 5 business days for the waiver to post to your Axess account to offset the health insurance charge.
- Please note that once the waiver is processed, both the health insurance charge and the health insurance waiver will remain on your Axess account.